I notice that Whiteflash is Certified for ISO 9000. What does this mean and how would this affect me as a customer?

ISO 9000 is an international standard for quality management and continual improvement. The companies that commit to be bound by these standards undergo thorough audits each year in order to maintain certification. ISO 9000 standards represent the best practices for resolving quality issues internally and for continually reducing the chance that a product or system non-conformity will reach the customer. As a customer of an ISO 9000 certified company you can therefore have the highest level of confidence in the quality, consistency and accuracy of the products and service you will receive.

Certain companies are required to have ISO 9000 certification in order to qualify as vendors in high precision industries such as pharmacueticals and medical device manufacturing. Whiteflash is one of the very few retail jewelers in the world to have achieved ISO 9000 certification.