How are duties and taxes such as VAT and GST handled on international shipments?

The aspect of international shipping that is the hardest to predict is customer costs related to taxes, duties or fees collected by the taxing authorities in the country in which the customer takes delivery.

Whiteflash uses FedEx for our international deliveries, and FedEx acts as the broker for the customer providing all necessary paperwork to the Customs officials in the destination country.

As a convenience, Whiteflash does our best to provide customers with good faith estimates based upon information provided by FedEx and/or other sources. However, fees such as GST, VAT, and Customs policies can change at any given time and neither Whiteflash nor FedEx can be expected to have current knowledge in all cases.

It is therefore the responsibility of the customer to be aware of the fees and policies of their local Customs office and to anticipate any fees that might be payable in order to complete delivery.

Whiteflash provides complimentary expedited insured FedEx shipping worldwide, but all applicable Customs fees, taxes and duties are the sole responsibility of the customer.