Does Whiteflash provide a virtual consultation for customers?
Whiteflash has an experienced team of GIA-accredited diamond and jewelry consultants available to assist by phone, email, or LiveChat and, a dedicated photography team on staff with the equipment required to provide high-quality professional images and video.
Branded diamonds are immediately available for special photo requests, including side-by-side comparisons. This process is more productive than a video call as the added value we provide our remote customers makes for a comprehensive and personal consultation.
Consultants often assist with submitting the customer’s photo request and then setting up a phone call to discuss the images/video and any related questions.